
ARG. i don't know why i'm suddenly so offensive. we have this customer, client if you will who's really a pain, asking for reports that takes so much of the accountants' time to do. so she demanded for that information with copy to all those big bosses. now, i'm screwed. there goes my performance for 2006. shicks! makes me sick! ARG and here i am doing that same report coz if i don't i'm just gonna bury myself even further! i have to redeem myself in this. i'm expecting my boss to at least understand where i'm coming from and give a little bit of slack. but i know it's all my bad. i didn't send an email in the first place, warning her of that. i didn't call her. dang! customers! just goes to show how far off i've become with this customer focus-whatever. am i really so bad? i'm just mad coz i don't know where to draw the line anymore with this customer service. do we always bow down to every request and jump every time this big boss says jump. dang! what's happening to me? i used to be so easy to talk to, i'll do whatever request they want me to do... but this time? coz of different people running the business? because i've grown? haaay... anyway, i have to really get over this and make myself be better! need to refocus my goals man! need to lead this team in a better way. i'm so scattered! ARG!